Downturn Offers More Time for Success Building
Galley Proof
Oct. 20, 2008

In a recent Inc.com interview, Danny Meyer, founder of New York City-based Union Square Hospitality Group that runs high-end restaurants, offered some refreshingly optimistic advice to other business owners: “Use the downturn to do all the things you never have time to do in an expanding economy. Write that extra thank-you note to a regular customer. Give the extra pat on the back to a staff member. Recruit top talent, and prune the non-performers from your team. A down economy allows strong leaders to distinguish themselves through imaginative responses, when so many others are playing the woe-is-me role.”